We guarantee everything we manufacture and sell. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from for a repair, replacement or refund. Damage due to wear and tear will be repaired at a reasonable charge.
Our guarantee applies to all Tovatec items purchased from authorized dealers. Please note our warranty period is 1 year from date of purchase with proof of purchase at an authorized dealer and an evaluation by Tovatec customer service. Please email warranty@tovatec.com should you have an issue.
Most repairs will take only 2 business days after the shipment is received at our factory. We want to get you back into the water as soon as possible! Our customer service team will be in contact within 24 hours of receiving the shipment to acknowledge receipt of the item and advise on repair / replacement time.
Unauthorized Dealers
The dealers listed below are not authorized Tovatec dealers. Our guarantee applies to all Tovatec items purchased from authorized dealers. Any product purchased from them will not be covered by our warranty program. If you purchased from them, please contact them directly for assistance.
- BidDeals
- ToyBoxOfficial